Breaches and incidentsBriefReported by a reputable outlet, citing the company

Substack: user emails and phone numbers accessed in October 2025, found four months later

CEO Chris Best said that on 3 Feb Substack found “a problem with our systems that allowed an unauthorized third party to access limited user data”.

Disclosed

What happened

  • CEO Chris Best said that on 3 Feb Substack found “a problem with our systems that allowed an unauthorized third party to access limited user data”: email addresses, phone numbers and internal metadata. Passwords and payment data were not accessed. A forum actor claimed about 697,000 records; Substack has not confirmed a count.
  • Root cause: “a problem with our systems”, not further described; access occurred in October 2025.
  • An unnamed actor on a cybercrime forum claimed the data.
  • Notification emails sent 5 Feb 2026.

Sources

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