Breaches and incidentsBriefChecked against a primary source

Southern Company utilities (Georgia Power, Alabama Power, Mississippi Power): customer portal data accessed

Alabama Power says it discovered unauthorized access through monitoring affecting a restricted group of account holders.

Disclosed

What happened

  • Alabama Power says it discovered unauthorized access through monitoring affecting a restricted group of account holders: names, mailing addresses, phones, emails, last four digits of SSNs and basic account details; not bank, card or driver’s license numbers. Georgia Power and Mississippi Power accounts were also affected. CBS Atlanta reports about 300,000 Georgia Power customers; Konbriefing cites about 100,000 for Alabama Power.
  • Root cause: access via customer online portals per reporting; method (credential stuffing or vulnerability) not described.
  • Attacker: not identified.
  • Response: contained, law enforcement engaged, notifications by mail and email, one year of Equifax monitoring.