Breaches and incidentsBriefReported by a reputable outlet, citing the company

Rituals: My Rituals loyalty database downloaded

Rituals said member data was downloaded from its “My Rituals” database: name, email, phone, date of birth, gender and home address depending on the customer.

Disclosed

What happened

  • Rituals said member data was downloaded from its “My Rituals” database: name, email, phone, date of birth, gender and home address depending on the customer; “no passwords or payment information were accessed.” Count not disclosed; the programme has over 41 million members, and US customers were notified.
  • Root cause: not disclosed; Rituals was alerted to unauthorized downloads.
  • No group has claimed it; Rituals declined attribution “for security reasons.”
  • Authorities notified, access blocked, forensic investigation.