Breaches and incidentsBriefReported by a reputable outlet, citing the company

RingCentral: customer contact data stolen after a “sophisticated social engineering campaign”

RingCentral said systems were compromised following a “sophisticated social engineering campaign”, impact limited to a portion of customers, core platform...

Disclosed

What happened

  • RingCentral said systems were compromised following a “sophisticated social engineering campaign”, impact limited to a portion of customers, core platform unaffected. HIBP counted 1.6 million accounts (names, emails, phone numbers, addresses). ShinyHunters claimed 623GB and leaked 280GB.
  • Root cause: social engineering, details not disclosed. RingCentral was also on Silent Push’s January list of SSO vishing targets.
  • ShinyHunters claimed it on 27 Jul; RingCentral has not attributed it.
  • RingCentral refused to pay; affected customers contacted.

Sources

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