Breaches and incidentsBriefReported by a reputable outlet, citing the company

ManoMano: 38 million customers exposed through a third-party customer-service provider

ManoMano said its investigation found 38 million individuals affected: names, emails, phone numbers and customer service communications.

Disclosed

What happened

  • ManoMano said its investigation found 38 million individuals affected: names, emails, phone numbers and customer service communications. No passwords were accessed. A hacker “Indra” claimed 37.8 million accounts plus support tickets and attachments.
  • Root cause: unauthorized access through a third-party customer service provider (subcontractor); unconfirmed reports say a Tunis-based support firm’s Zendesk was breached.
  • Claimed by “Indra” on a hacker forum.
  • Customer notifications from late February.