Breaches and incidents

Maruki Ikakikai (medical equipment distributor): core ordering and inventory system down after intrusion

The Sendai distributor said its core system (ordering, purchasing, inbound/outbound inventory) “went down entirely” at about 10:00 on 15 Oct due to a...

Disclosed
Verification
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What happened

  • The Sendai distributor said its core system (ordering, purchasing, inbound/outbound inventory) “went down entirely” at about 10:00 on 15 Oct due to a cyberattack, suspending orders and shipments; unauthorized external access to its servers was later confirmed.
  • Root cause: not disclosed; whether information leaked was still unconfirmed as of 26 Oct.
  • No attacker named.
  • Orders are taken by fax to branches; a preliminary report was filed with the PPC and police consulted; recovery is ongoing with outside experts.