Breaches and incidents

L&Q (London & Quadrant Housing Trust, UK): website attack exposes contact messages of about 12,000 residents

Per Inside Housing, L&Q said “a targeted cyber security incident that has affected L&Q’s website” let an unauthorised party access emails and webform...

Disclosed
Verification
Reported by a reputable outlet, citing the company

What happened

  • Per Inside Housing, L&Q said “a targeted cyber security incident that has affected L&Q’s website” let an unauthorised party access emails and webform messages sent by approximately 12,000 residents; its website and online resident services were unavailable.
  • Root cause: not disclosed.
  • No attacker named (L&Q referred to an “unauthorised person or organisation”).
  • L&Q said no financial information was accessed and wider databases remain secure; it isolated the website, emailed affected residents, warned of phishing and informed the ICO and the Regulator of Social Housing.