Breaches and incidents
Direct Communications (Eagle Mountain, Utah ISP): DDoS causes multi-day internet outage
The company said on 19 Sep that “its network experienced unusually high traffic consistent with a distributed denial-of-service, or DDoS, attack,” “causing...
- Disclosed
- Verification
- Reported by a reputable outlet, citing the company
What happened
- The company said on 19 Sep that “its network experienced unusually high traffic consistent with a distributed denial-of-service, or DDoS, attack,” “causing slow speeds, packet loss and complete service outages”; its customer service and tech support lines were also down (KUTV). Issues began on Thursday 17 Sep.
- Root cause per the company: DDoS traffic affecting its network and upstream providers.
- No attacker named.
- Service was restored on Monday 21 Sep; the company said “We are working with third-party cybersecurity specialists to look into what happened.”