Breaches and incidents

Bithumb: outsourced internal mobile groupware hacked, employee and 844 customers’ data leaked

Bithumb said an outside party hacked its internal mobile groupware for about an hour on the morning of 27 Oct.

Disclosed
Verification
Confirmed by two or more outlets

What happened

  • Bithumb said an outside party hacked its internal mobile groupware for about an hour on the morning of 27 Oct; per SBS Biz (29 Oct), personal data of 715 employees and 844 customers leaked, including names, mobile numbers, emails, resident registration numbers, driver’s licence numbers, bank account numbers and ID card copies.
  • Root cause: not disclosed; Dealsite reports the groupware, used for internal messaging, is operated on an outsourced basis by Daou Technology.
  • No attacker named.
  • Bithumb reported to KISA and the Personal Information Protection Commission on 27 Oct (Dealsite), says trading and asset systems are physically separated and no intrusion into its service system or customer database has been confirmed, is notifying customers by text, and CEO Lee Jae-won apologised and pledged compensation for confirmed secondary damage (SBS Biz).